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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We use MAILplus.EXPRESS to ship our orders. 24/48 HOURS delivery after despatch.


Go to My Account and fill out the registration form.

Contact us by email within 48 hours of the order being placed.

Contact ATTITUDE Byron if general tracking (as supplied with order shipment) is of concern .

We do not add GST.

We ship to Australia. For overseas orders, please contact us by email at 

YES, however the satchel/price will differ slightly according to the order…..this will appear on the Shopping Cart/order confirmation.

If you need to swap an item

Returns and Exchanges

Exchange is offered on FAULTY garments only… email advice of any problem within 7 days of receipt of garment is required.

Advice of error within 7 days by email is required, and ATTITUDE Byron will replace…

Advice within 7 days by email is required and ATTITUDE Byron will replace..

Shipper will advise by email upon Authorisation.

Contact shipper via our Contact page.

Contact us by email within 48 hours of placing order. (If order has been despatched, there is no way to correct this.)

YES….to pre-order, email contact is required prior to placing your order.

Fixed Price Australia-wide shipping

Easy 7 days return/exchange

on any faults.

Natural Fabrics

Linen, Cotton & Bamboo

100% Secure Checkout: SQUARE